PromptLayer — Prompt Management, Evals & Agent Observability


Webinar · Jul 20

Fine-tuning open-source models: is it time to move off Frontier Lab models?](https://luma.com/u3r9b5ld)

The collaboration layer for AI engineering teams

The prompt CMS, eval harness, and observability stack you'd build eventually — shipped today. Let domain experts collaborate without touching your codebase.

Trusted by companies like you

Prompt Management

Visually edit, A/B test, and deploy prompts. Compare usage and latency. Avoid waiting for eng redeploys.

Collaboration with experts

Open up prompt iteration to non-technical stakeholders. Our LLM observability allows you to read logs, find edge-cases, and improve prompts.

Evaluation

Evaluate prompts against usage history. Compare models. Schedule regression tests. Build one-off batch runs.

Results speak for themselves



Gorgias scaled support automation 20x

Their team uses PromptLayer daily to version prompts, run regression evals, and review logs before changes hit production.

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Speak empowered non-technical prompt iteration

Domain experts compressed months of curriculum work into a week by iterating on prompts directly without waiting on engineers.

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NoRedInk shipped 1M+ trustworthy grades

Their curriculum and engineering teams built pedagogical evals that made AI-generated grading reliable at classroom scale.

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Midpage evaluates legal AI with lawyers

Lawyers own prompt iteration and catch regressions before updates reach hundreds of litigators in production.

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Magid built newsroom-ready AI agents

Its newsroom agents process thousands of stories daily with near-zero errors and strong journalist adoption.

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Ellipsis debugs LLM agents in production

When a workflow breaks, the team can jump from a workflow ID to the exact failing run in just a few clicks.

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Meticulate launched to 1.5M requests

The team handled a sudden viral spike by iterating quickly on prompts, evals, and production behavior under heavy load.

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ParentLab enables non-technical prompt engineering

Non-technical teams shipped hundreds of prompt revisions while saving substantial engineering time on deployment and iteration.

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Rigorously build great AI products.

Prompt with experts

Building good AI is about understanding your users. That's why subject matter experts are the best prompt engineers.

No-code prompt editor

Update and test prompts directly from the dashboard.

Include non-technical domain experts

Enable product, marketing, and content teams to edit prompts directly.

Avoid engineer bottlenecks

Decouple eng releases from prompt deploys.

Version prompts

Edit and deploy prompt versions visually using our dashboard. No coding required.

Organize versions

Comment, write notes, diff versions, and roll back changes.

Deploy new prompts

Publish new prompts interactively for prod and dev.

Clean up your repo

Prompts shouldn't be scattered through your codebase.

A/B test prompts

Release new prompt versions gradually and compare metrics.

Evaluate iteratively

Rigorously test prompts before deploying, with the help of human and AI graders.

Historical backtests

See how new prompt versions fare against historical data.

Regression tests

Trigger evals to run every time a prompt is updated.

Compare models

Test prompts against different models and parameters.

One-off bulk jobs

Run prompt pipelines against a batch of test inputs.

Monitor usage

Understand how your LLM application is being used, by whom, and how often. No need to jump back and forth to Mixpanel or Datadog.

Cost, latency stats

View high level stats about your LLM usage.

Latency trends

Understand latency trends over time, by feature, and by model.

Jump to bug report

Quickly find execution logs for a given user.

Agents

Build, trace, and improve agent workflows with prompts, tool calls, evaluations, and logs in one place.

Version agent workflows

Iterate on prompts, tools, and instructions without losing the thread.

Inspect tool calls

Jump into traces to see exactly how each step behaved in production.

Evaluate multi-step runs

Test complete agent workflows before shipping changes to users.

How teams use PromptLayer

Language Learning

Personalized language learning at scale
Speak uses PromptLayer to help non-technical teams iterate on prompts, evaluate lesson quality, and ship better language learning experiences faster.

Read the case study

GTM & Sales

Automated AI sales outbound
We use PromptLayer internally to qualify new signups, research accounts, and draft personalized outbound emails with agents.

Read the blog post

Customer Support

E-commerce customer support
Gorgias uses PromptLayer to refine prompts, replay edge cases, run regression evals, and review live traffic for AI support.

Read the case study

What users are saying

Months' worth of work in a week

Using PromptLayer, I completed many months' worth of work in a single week. It empowered me to drastically scale our content creation process, going from curriculum outlines to app-ready content that users could engage with immediately.

Seung Jae Cha
AI Product Lead at Speak

Non-technical teams can iterate fast

PromptLayer has been a game-changer for us. It has allowed our content team to rapidly iterate on prompts, find the right tone, and address edge cases, all without burdening our engineers.

John Gilmore
VP of Operations at ParentLab

Safe prompt iteration every day

We iterate on prompts 10s of times every single day. It would be impossible to do this in a SAFE way without PromptLayer.

Victor Duprez
Director of Engineering at Gorgias

Production tooling out of the box

Getting started with LLM APIs is easy. Moving to production and scale is hard. PromptLayer gives me out-of-the-box tooling to iterate, evaluate, monitor, and multisource my LLM-based apps, so I can spend less time building infrastructure.

Greg Baugues
Former Director of Developer Relations at Twilio

The key to better prompt engineering

The team at PromptLayer has built a seriously impressive platform for prompt engineering. Their prompt CMS does a great job of allowing non-technical stakeholders to actually become the prompt engineers.

Aman Kishore
Founder at MirageML (aqd. Harvey)

50k users after two failed launches

Our Product team started using PromptLayer evals after 2 failed launches of a new AI feature. Within 2 weeks, we had 50k users.

Samuel Elliott
Senior Product Manager, Apollo

A high bar for privacy and security

Our customers work with extremely sensitive data. We take that responsibility seriously, and our security measures exceed industry standards. We maintain SOC 2 Type 2, HIPAA, and GDPR compliance.